Receiving Calls From Niagara Detention Centre

FedPhoneLine provides collect call numbers for Niagara Detention Centre, allowing eligible callers to receive calls from incarcerated loved ones on their phone.

If you have a loved one at Niagara Detention Centre and want to receive their calls, you can use a FedPhoneLine number to receive eligible collect calls on your cellphone or other phone.

Note:  Information below may no longer be accurate.  Please contact the Institution directly for up-to-date information.

Niagara Detention Centre is a maximum security facility serving as the point of entry into the institutional system, holding: persons on remand (awaiting trial, sentencing or other proceedings) (offenders sentenced to short terms of two years or less) offenders awaiting transfer to a federal or provincial correctional facility, has a capacity of 260.

How can I receive collect calls from Niagara Detention Centre?

FedPhoneLine provides a phone number that your incarcerated friend or loved one can call. The call is then connected to the phone number associated with your FedPhoneLine account (your homephone or cellphone).

How does FedPhoneLine work?

1. Create your FedPhoneLine account.
2. Select the appropriate Niagara Detention Centre calling plan.
3. After you register, FedPhoneLine will provide your FedPhoneLine number and password by email.
4. Give your FedPhoneLine number to your incarcerated friend or family member. Depending on the institution, the FedPhoneLine number may be active immediately or the number will need to be approved by the Institution first.
5. Your incarcerated friend or family member calls the FedPhoneLine number, and the call rings on your phone.
6. Select the GREEN button above to sign up for a FedPhoneLine number.

Can I receive collect calls from Niagara Detention Centre?

Yes. You can use your FedPhoneLine number to receive eligible collect calls from Niagara Detention Centre on your cellphone.

How much does a FedPhoneLine number cost?

FedPhoneLine offers several calling plans. For current plan options and pricing, see our FedPhoneLine pricing page.

How much does it cost to receive calls from Niagara Detention Centre?

The cost of receiving calls depends on the FedPhoneLine plan and applicable calling rates. See our current pricing information for the latest rates.

Traditional long-distance collect calls can be significantly more expensive, and rates can vary depending on the facility and calling destination.  Without a FedPhoneLine number, some collect calls may cost up to $5.00 per minute depending on your location.

I have a FedPhoneLine account. What number does my loved one at Niagara Detention Centre call?

If you have a FedPhoneLine account then your incarcerated friend or loved one calls the FedPhoneLine number provided to you after you register. The call is then connected to the phone number associated with your FedPhoneLine account.

What happens if my loved one is transferred to another facility?

If your incarcerated friend or loved one is transferred to another facility, you can switch your FedPhoneLine number to the new facility. FedPhoneLine allows you to make this change for free.

See our tutorial video for more information: How to change your FedPhoneLine facility .

Visitation at Niagara Detention Centre

Information last verified: September 2026. Please contact Niagara Detention Centre directly to confirm current visitation rules and procedures, as facility policies may change.

Do I need to be on an incarcerated person's visitor list?

No

How can I schedule a visit to Niagara Detention Centre?

Visits MUST be scheduled 1 business day in advance. To schedule a visit call Monday – Friday between 9:00AM – 3:30PM.

Cancellations must be cancelled 1 business day in advance or it will count as his 1 visit per week.

First come first serve, you do not have to be on a list, however arrive at least 30 minutes early.

 Visitation Information

• Length of visit: 20 minutes
• Number of visits per week: Once per week
• Number of visitors per visit:  2 (not including infants)
• Money drop-off: $100 (Cash) Monday to Friday between 9:00AM - 3:30PM