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FREE TRIAL OFFER: We are trying out numbers in new areas, if you have a loved one in Port Cartier or Atlantic Institution, email us your name and phone number at support@fedphoneline.com and we will contact you x
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SIGNUP AND CHOOSE A PLAN THAT IS RIGHT FOR YOU AND YOUR FRIEND OR LOVED ONE

MOST POPULAR
$39.99 + TAX/PER MONTH
0 cents/Minute
Collect Call - Monthly ($1.50/call + $0.00/min.)
BASIC
Features
  • 1 FedPhoneLine Virtual Local Number
  • FedPhoneLine will only forward to the number provided upon signup (you cannot switch forwarding numbers)
  • Receive collect calls on your cellphone or home phone
  • Each call costs $1.50
  • Login Access Provided to change forwarding numbers (if applicable) and account information
  • No contract needed
$39.99 + TAX/PER MONTH
0 cents/Minute
Collect Call - Monthly ($2.00/call + $0.00/min.)
PREMIUM
Features
  • 1 FedPhoneLine Virtual Local Number
  • Ability to switch call forwarding numbers (for example: switch the number from your phone to a lawyer or friends phone)
  • Receive collect calls on your cellphone or home phone
  • Each call costs $2.00
  • Login Access Provided to change forwarding numbers (if applicable) and account information
  • No contract needed
$6.99 + TAX/PER MONTH
0.07 cents/Minute
Collect Call - P-A-Y-G ($1.50/call + $0.07/min.)
BASIC
Features
  • 1 FedPhoneLine Virtual Local Number
  • FedPhoneLine will only forward to the number provided upon signup (you cannot switch forwarding numbers)
  • Receive collect calls on your cellphone or home phone
  • $1.50 connection fee + $0.07 per minute
  • Login Access Provided to change forwarding numbers (if applicable) and account information
  • No contract needed
$6.99 + TAX/PER MONTH
0.07 cents/Minute
Collect Call - P-A-Y-G ($2.00/call + $0.07/min.)
PREMIUM
Features
  • 1 FedPhoneLine Virtual Local Number
  • Ability to switch call forwarding numbers (for example: switch the number from your phone to a lawyer or friends phone)
  • Receive collect calls on your cellphone or home phone
  • $2.00 connection fee + $0.07 per minute
  • Login Access Provided to change forwarding numbers (if applicable) and account information
  • No contract needed

Questions People Usually Ask

        FedPhoneLine numbers will NOT work with any International Phone Number or Nunavut, NorthWest Territories and Yukon phone numbers (this includes phone numbers from the USA).
Calls below 60 seconds are free.  If the voicemail picks up and the call is greater than 60 seconds then you will be charged.  Since the person on the payphone cannot hear the dial tone or if the voicemail has picked up the phone, a good option is to instruct them to count for 45 seconds, if no one has picked up, then they should hang up the phone.

Let's say you have a cellphone, home phone and office phone. With the "PREMIUM" plan you can add all 3 numbers to your one FedPhoneLine number.

When your friend or loved one calls the FedPhoneLine number, depending on your settings, the FedPhoneLine number will call the cellphone first, if you don't answer the cellphone it will call the home phone and if you don't answer that then it will call the office phone (it can do this for upto 5 different phone numbers). 

BASIC Plan:

"BASIC" plans allow your friend or loved one to reach only 1 phone number chosen at the time of creating your account.


PREMIUM Plan:

The "PREMIUM" plans allow you to switch and add phone numbers so that your friend or loved one can reach different phone numbers or people when he/she calls the FedPhoneLine number. 

For If your friend or loved one needs to call their lawyer's cell phone or you have a home phone and a cell phone the "PREMIUM" package is for you.

It depends how much you speak on the phone with your friend or loved one, most people choose the Pay-As-You-Go package at first and then will switch to the Monthly package after about 1 or 2 months.
MOST POPULAR
$15.99 + TAX/PER MONTH
0 cents/Minute
BASIC 3000
Features
  • 1 FedPhoneLine Virtual Local Number
  • 3000 Incoming Minutes
  • No Contract Required
  • Login Access Password Provided
  • Only forwards to 1 phone number (cannot switch phone numbers)
$19.99 + TAX/PER MONTH
0 cents/Minute
PREMIUM 3000
Features
  • 1 FedPhoneLine Virtual Local Number
  • 3000 Incoming Minutes
  • No Contract Required
  • Login Access Password Provided
  • Can forward to upto 5 different phone numbers (number switching)

Questions People Usually Ask

FedPhoneLine numbers will NOT work with any International Phone Number or Nunavut, NorthWest Territories and Yukon phone numbers (this includes phone numbers from the USA).
8 out of 10 of our customers use the 3000 minute plan. If you talk to your loved one for over 1 hour and 30 minutes each and every day then you will need the 8000 minute plans.

Yes, but the prepaid credit card must be from a financial institution like Money Mart, your Bank or the Post Office.

You cannot use a "Vanilla" Prepaid Card or Gift Cards from department stores like Walmart or Shopper's Drug Mart (or Corner Stores).

If your friend or loved one transfers to another institution that is not local to the FedPhoneLine number that you already have, then you can login to your FedPhoneLine account, click "New FedPhoneLine Number" in this section you can choose to add an additional Fed-PhoneLine number. To avoid additional activation fees, please select "My Loved One is Transferring....". 
Yes. There is a one time activation fee of $19.99 + tax per line. If your loved one transfers you do not have to pay the activation fee again for a new number. 

Let's say you have a cellphone, home phone and office phone. With the "PREMIUM" plan you can add all 3 numbers to your one FedPhoneLine number.

When your friend or loved one calls the FedPhoneLine number, depending on your settings, the FedPhoneLine number will call the cellphone first, if you don't answer the cellphone it will call the home phone and if you don't answer that then it will call the office phone (it can do this for upto 5 phone numbers).

Sooner or later your friend or loved one will not have money on their phone card and you will need the Pay-As-You-Go number so that they can still call you collect (this happens a lot in the Federal system). It is a good idea to keep a Pay-As-You-Go FedPhoneLine number in case of emergencies.

The Calling Card plans cannot receive collect calls, if your friend or loved one is in the Federal system they will use a calling card which they tops up with money once per month.

They can use the money on the calling card to make phone calls so they don't have to call collect.

In this scenario, the "per call fee" is being charged to the inmate's calling card, and not to the receiver of the call. 

The "BASIC" plans are $1.50 per call, these "BASIC" plans will only allow your friend or loved one to reach 1 person. The "PREMIUM" plans are $2.00 per call, these "PREMIUM" plans allow you to switch the phone number so that your friend or loved one can reach different people when he/she calls the FedPhoneLine number.

If your friend or loved one needs to call his/her lawyer's cell phone or you have a home phone and a cell phone the "PREMIUM" package is for you.

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