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FedPhoneLine Calling Plans

Choose from Collect Call Plans or Calling Card Plans

Choose Your Calling Plan Below

MOST POPULAR

BASIC - Collect Call - Monthly ($1.50/call + $0.00/min.)

$39.99 + TAX PER MONTH $1.50 per Call
Features
  • 1 FedPhoneLine Virtual Local Number
  • FedPhoneLine will only forward to the number provided upon signup (you cannot switch forwarding numbers)
  • Receive collect calls on your cellphone or home phone
  • Each call costs $1.50
  • Login Access Provided to change forwarding numbers (if applicable) and account information
  • No contract needed

PREMIUM - Collect Call - Monthly ($2.00/call + $0.00/min.)

$39.99 + TAX PER MONTH $2.00 per Call
Features
  • 1 FedPhoneLine Virtual Local Number
  • Ability to switch call forwarding numbers (for example: switch the number from your phone to a lawyer or friends phone)
  • Receive collect calls on your cellphone or home phone
  • Each call costs $2.00
  • Login Access Provided to change forwarding numbers (if applicable) and account information
  • No contract needed

BASIC - Collect Call - P-A-Y-G ($1.50/call + $0.07/min.)

$6.99 + TAX PER MONTH $1.50 per Call $0.07 per minute
Features
  • 1 FedPhoneLine Virtual Local Number
  • FedPhoneLine will only forward to the number provided upon signup (you cannot switch forwarding numbers)
  • Receive collect calls on your cellphone or home phone
  • $1.50 connection fee + $0.07 per minute
  • Login Access Provided to change forwarding numbers (if applicable) and account information
  • No contract needed

PREMIUM - Collect Call - P-A-Y-G ($2.00/call + $0.07/min.)

$6.99 + TAX PER MONTH $2.00 per Call $0.07 per minute
Features
  • 1 FedPhoneLine Virtual Local Number
  • Ability to switch call forwarding numbers (for example: switch the number from your phone to a lawyer or friends phone)
  • Receive collect calls on your cellphone or home phone
  • $ 2.00 connection fee + $ 0.07 per minute
  • Login Access Provided to change forwarding numbers (if applicable) and account information
  • No contract needed

Questions People Usually Ask

FedPhoneLine numbers will NOT work with any International Phone Number or Nunavut, NorthWest Territories and Yukon phone numbers (this includes phone numbers from the USA).

8 out of 10 of our customers use the 3000 minute plan. If you talk to your loved one for over 1 hour and 30 minutes each and every day then you will need the 8000 minute plans.

Yes, but the prepaid credit card must be from a financial institution like Money Mart, your Bank or the Post Office.

You cannot use a "Vanilla" Prepaid Card or Gift Cards from department stores like Walmart or Shopper's Drug Mart (or Corner Stores).  ETransfer is for calling card customers only.

If your friend or loved one transfers to another institution that is not local to the FedPhoneLine number that you already have, then you can login to your FedPhoneLine account, click "New FedPhoneLine Number" in this section you can choose to add an additional Fed-PhoneLine number. To avoid additional activation fees, please select "My Loved One is Transferring....".   And then simply follow the steps.
Yes. There is a one time activation fee of $19.99 + tax per line. If your loved one transfers you do not have to pay the activation fee again for a new number. For those transferring their accounts to a new Institution, please follow correct transfer processes as to not be charged unnecessary additional fees. 

Let's say you have a cellphone, home phone and office phone. With the "PREMIUM" plan you can add all 3 numbers to your one FedPhoneLine number.

When your friend or loved one calls the FedPhoneLine number, depending on your settings, the FedPhoneLine number will call the cellphone first, if you don't answer the cellphone it will call the home phone and if you don't answer that then it will call the office phone (it can do this for upto 5 phone numbers).

Sooner or later your friend or loved one will not have money on their phone card and you will need the Pay-As-You-Go number so that they can still call you collect (this happens a lot in the Federal system). It is a good idea to keep a Pay-As-You-Go FedPhoneLine number in case of emergencies.

The Calling Card plans cannot receive collect calls, if your friend or loved one is in the Federal system they will use a calling card which can add funds to once per month. They can use the money on the calling card to make phone calls so they don't have to call collect.

With FedPhoneLine Calling Card Plans.  THE INMATE PAYS FOR THE PHONE CALL, you pay the monthly fee to have the number.  

In this scenario, the "per call fee" is being charged to the inmate's calling card, and not to the receiver of the call, which is why it is called the calling card package and NOT the collect call package.

The "BASIC" plans are $1.50 per call, these "BASIC" plans will only allow your friend or loved one to reach 1 person. The "PREMIUM" plans are $2.00 per call, these "PREMIUM" plans allow you to switch the phone number so that your friend or loved one can reach different people when he/she calls the FedPhoneLine number.

If your friend or loved one needs to call his/her lawyer's cell phone or you have a home phone and a cell phone the "PREMIUM" package is for you.

MOST POPULAR

BASIC 3000 - Calling Card Package - ($15.99/month, upto 3000 mins)

$15.99 + TAX PER MONTH $0.00 per Call
Features
  • 1 FedPhoneLine Virtual Local Number
  • 3000 Incoming Minutes
  • No Contract Required
  • Login Access Password Provided
  • Only forwards to 1 phone number (cannot switch phone numbers)

PREMIUM 3000 - Calling Card Package - ($19.99/month, upto 3000 mins)

$19.99 + TAX PER MONTH $0.00 per Call
Features
  • 1 FedPhoneLine Virtual Local Number
  • 3000 Incoming Minutes
  • No Contract Required
  • Login Access Password Provided
  • Can forward to upto 5 different phone numbers (number switching)

Questions People Usually Ask

FedPhoneLine numbers will NOT work with any International Phone Number or Nunavut, NorthWest Territories and Yukon phone numbers (this includes phone numbers from the USA).

8 out of 10 of our customers use the 3000 minute plan. If you talk to your loved one for over 1 hour and 30 minutes each and every day then you will need the 8000 minute plans.

Yes, but the prepaid credit card must be from a financial institution like Money Mart, your Bank or the Post Office.

You cannot use a "Vanilla" Prepaid Card or Gift Cards from department stores like Walmart or Shopper's Drug Mart (or Corner Stores).  ETransfer is for calling card customers only.

If your friend or loved one transfers to another institution that is not local to the FedPhoneLine number that you already have, then you can login to your FedPhoneLine account, click "New FedPhoneLine Number" in this section you can choose to add an additional Fed-PhoneLine number. To avoid additional activation fees, please select "My Loved One is Transferring....".   And then simply follow the steps.
Yes. There is a one time activation fee of $19.99 + tax per line. If your loved one transfers you do not have to pay the activation fee again for a new number. For those transferring their accounts to a new Institution, please follow correct transfer processes as to not be charged unnecessary additional fees. 

Let's say you have a cellphone, home phone and office phone. With the "PREMIUM" plan you can add all 3 numbers to your one FedPhoneLine number.

When your friend or loved one calls the FedPhoneLine number, depending on your settings, the FedPhoneLine number will call the cellphone first, if you don't answer the cellphone it will call the home phone and if you don't answer that then it will call the office phone (it can do this for upto 5 phone numbers).

Sooner or later your friend or loved one will not have money on their phone card and you will need the Pay-As-You-Go number so that they can still call you collect (this happens a lot in the Federal system). It is a good idea to keep a Pay-As-You-Go FedPhoneLine number in case of emergencies.

The Calling Card plans cannot receive collect calls, if your friend or loved one is in the Federal system they will use a calling card which can add funds to once per month. They can use the money on the calling card to make phone calls so they don't have to call collect.

With FedPhoneLine Calling Card Plans.  THE INMATE PAYS FOR THE PHONE CALL, you pay the monthly fee to have the number.  

In this scenario, the "per call fee" is being charged to the inmate's calling card, and not to the receiver of the call, which is why it is called the calling card package and NOT the collect call package.

The "BASIC" plans are $1.50 per call, these "BASIC" plans will only allow your friend or loved one to reach 1 person. The "PREMIUM" plans are $2.00 per call, these "PREMIUM" plans allow you to switch the phone number so that your friend or loved one can reach different people when he/she calls the FedPhoneLine number.

If your friend or loved one needs to call his/her lawyer's cell phone or you have a home phone and a cell phone the "PREMIUM" package is for you.

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