Receiving Calls From Établissement de détention de Montréal (also known as Prison Bordeaux)

FedPhoneLine provides collect call numbers for Établissement de détention de Montréal, allowing eligible callers to receive calls from incarcerated loved ones on their phone.

If you have a loved one at Établissement de détention de Montréal and want to receive their calls, you can use a FedPhoneLine number to receive eligible collect calls on your cellphone or other phone.

Note:  Information below may no longer be accurate.  Please contact the Prison Bordeaux directly for up-to-date information.

Prison Bordeaux (also known as Établissement de détention de Montréal) is Quebec's largest Provincial jail.  Built in 1912 the Prison Bordeaux can accommodate upto 1,402 male offenders in remanded custody or sentenced  to Provincial time of 2 years and under.

How can I receive collect calls from Établissement de détention de Montréal?

FedPhoneLine provides a phone number that your incarcerated friend or loved one can call. The call is then connected to the phone number associated with your FedPhoneLine account (your homephone or cellphone).

How does FedPhoneLine work?

1. Create your FedPhoneLine account.
2. Select the appropriate Établissement de détention de Montréal calling plan.
3. After you register, FedPhoneLine will provide your FedPhoneLine number and password by email.
4. Give your FedPhoneLine number to your incarcerated friend or family member. Depending on the institution, the FedPhoneLine number may be active immediately or the number will need to be approved by the Institution first.
5. Your incarcerated friend or family member calls the FedPhoneLine number, and the call rings on your phone.
6. Select the GREEN button above to sign up for a FedPhoneLine number.

Can I receive collect calls from Établissement de détention de Montréal?

Yes. You can use your FedPhoneLine number to receive eligible collect calls from Établissement de détention de Montréal on your cellphone.

How much does a FedPhoneLine number cost?

FedPhoneLine offers several calling plans. For current plan options and pricing, see our FedPhoneLine pricing page.

How much does it cost to receive calls from Établissement de détention de Montréal?

The cost of receiving calls depends on the FedPhoneLine plan and applicable calling rates. See our current pricing information for the latest rates.

Traditional long-distance collect calls can be significantly more expensive, and rates can vary depending on the facility and calling destination.  Without a FedPhoneLine number, some collect calls may cost up to $5.00 per minute depending on your location.

I have a FedPhoneLine account. What number does my loved one at Établissement de détention de Montréal call?

If you have a FedPhoneLine account then your incarcerated friend or loved one calls the FedPhoneLine number provided to you after you register. The call is then connected to the phone number associated with your FedPhoneLine account.

What happens if my loved one is transferred to another facility?

If your incarcerated friend or loved one is transferred to another facility, you can switch your FedPhoneLine number to the new facility. FedPhoneLine allows you to make this change for free.

See our tutorial video for more information: How to change your FedPhoneLine facility .

Visitation at Établissement de détention de Montréal

Information last verified: September 2026. Please contact Établissement de détention de Montréal directly to confirm current visitation rules and procedures, as facility policies may change.

Do I need to be on an incarcerated person's visitor list?

Not for the first visit (immediate family only); then, the incarcerated person within Prison Bordeaux must put you on his visiting list.

How can I schedule a visit to Établissement de détention de Montréal?

You must register yourselves at the visitor desk. Registration hours are:

Prison Bordeaux - Sectors A,B and C:

Monday to Thursday 8:20-10:30AM and 12:30-2:45PM

Thursday night: 5:30-7:00PM

Friday:  8:20-10:30 and 12:30-1:30PM

Saturday, Sunday and on holidays: between 11:00 and 16:15.

Prison Bordeaux - Sectors D, E, F and G (except D2):

Monday to Thursday: 8:20-10:30AM and 12:30-2:45PM

Friday: 8:20-10:30AM and 12:30-13:30PM

Saturday, Sunday and on holidays: 11:00AM-4:15PM

Prison Bordeaux - Sector D2:

Thursday night: 7:45 and 8:15PM

Friday:  8:20-10:30AM and 2:15-2:45PM

 Visitation Information

• Length of visit: 60 minutes
• Number of visits per week: 1 (protective custody or segregation), 2 (remand); of these two, only one can be during the weekend.
• Number of visitors per visit:  4. Immediate family only (and wives/girlfriends)
• Money drop-off: Yes. You can leave a cheque, cash at Prison Bordeaux - (they do not give change back) or a money order; they do not accept personal cheques).

  On holidays, you can only leave money orders. You must be on the incarcerated person’s visitors list to leave money, and it can only be done when the visitor desk is open; Monday to Friday: between 8:20-11:30AM and 12:30-4:00PM. Thursday night: between 5:30 and 9:00PM. Saturday, Sunday and on holidays: between 10:00-11:30AM and 3:00-5:15PM.