Impact of COVID-19 on Provincial/Federal Institutions

On March 14, 2020, Corrections Canada suspended inmate visits, temporary absences, work releases and PFV’s in all Federal institutions.  Video visitation and telephone are still options with regards to staying in touch with friends and family.   Please see our blog about Video visitation:

In Federal Institutions there are no confirmed cases of COVID-19.

It seems that most or all Ontario Provincial Institutions have also suspended visitation due to the COVID-19 outbreak since March 14, 2020.  Many Institutions outside of Ontario have not yet suspended visits but have limited their visiting hours.  For more information please contact the Institution directly:

Please encourage your friends and loved ones to try and protect themselves and follow the information outlined by the World Health Organization:


Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Maintain social distancing

Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.

Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

Avoid touching eyes, nose and mouth

Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.

Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

If you have fever, cough and difficulty breathing, seek medical care early

Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.

Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.

Stay informed and follow advice given by your healthcare provider

Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19.

Why? National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.

We at FedPhoneLine take the Health and Safety of our Customers very seriously.  Please visit our FedPhoneLine “Jail News” Page to stay up to date on upcoming news regarding the prison system.